Terms and Conditions


  1. Acceptance all of our terms and conditions: Upon submitting an application form or enrolling with us, the applicant, their legal guardian or agent accepts all of our Terms and Conditions.

  2. Application form: Application Forms must be fully completed and sent to us via email. Flights details are mandatory. Any special requests or other relevant information must be included at time of booking for it to be taken into consideration.

  3. Deposit: A deposit of 350 Euros per person is required on booking. Application forms received with no deposit will not be processed. All deposits are non-refundable.

  4. Course Availability: All courses are subject to availability and demand. Applicants have not been accepted on a particular course until they receive a written confirmation from us. If a course falls below the minimum number of participants it may be cancelled. If a course is cancelled during your stay another course will be offered at no additional cost.

  5. Sufficient numbers for a complete class: In some cases there might not be sufficient numbers for a complete class at a particular level. In such cases the participants will be individually assessed and split into their nearest suitable level available.

  6. Right to cancel arrangements: We reserve the right to cancel arrangements if terms and conditions are not met. We reserve the right to cancel programmes that are not filled. Any participants in breach of our rules or regulations may be sent home before the course ends and at their own expense. We cannot be held responsible for cancellations due to Act of God, health or personal problems.

  7. Cancellations: All cancellations must be made in writing. Cancellations received within 15 to 28 days of the arrival date will receive a refund of 75% of the fees paid. Cancellations received within 8 to 14 days of the arrival date will receive a refund of 50% of the fees paid. Cancellations received within 7 days of the arrival date will receive a refund of 25% of the fees paid. Under no circumstances will any course fees be refunded once the participant has commenced their contracted course of study. All deposits are non-refundable.

  8. Rates: We reserve the right to alter rates. In such cases the alterations will be published on our website and affected parties notified.

  9. Payment: Payment in full in Euro must reach our account 28 days prior to the participants arrival. Services will only be provided when payment is received in full. Any bank charges incurred must be paid by the sender.

  10. National holidays: There will be no refund of classes missed due to national holidays.

  11. Special offers: Special offers cannot be accumulated. All offers are subject to availability. There will be no changes made to bookings that have been received prior to the promotion. All offers and promotions will be applied at the time of booking. Discounts that became available after the first enrolment are not valid.

  12. Programme participants Liability: Programme participants are liable for any damage they cause. Payment for such damage must be made immediately.

  13. Optional: Any optional extras to the programme must be requested in writing and paid for in full within 4 weeks of the intended start date. Any special requests or requirements regarding student needs, host families or excursions must be indicated at the time of booking.

  14. Extras: All extras are subject to availability. It is advised that programme participants book them as early as possible. In the case of public/private transfers, no accommodation details will be provided until programme participants have indicated their desire for a public transport ticket or private transfers.

  15. Airport transfers: Airport transfers can only be arranged when flight information (location, date, time and flight number) is received via the dedicated field of the application form. We cannot take responsibility for transfers unless this procedure is followed. In the event that a programme participant misses their flight we must be told at the earliest possible time. Failure to do so will result in the full fee being charged.

  16. Change host family: A fee of 150 Euros must be paid if a programme participant insists on moving to a different host family without due cause. This must be paid before moving.

  17. Pets: Any requests regarding no pets in the host family may not be facilitated unless a serious allergy is present. We may request doctor’s proof of such allergies.

  18. Insurance: Before arrival to the elected destination, all persons participating in our programmes must arrange their own insurance against all expenses that might arise due to accident, illness or loss of luggage, personal effects and money. Us and our host families are not liable in the event of such occurrences. The camps will operate on the highest safety standards. Leadership ACT shall not be responsible for any illness, disease, accident, or loss of property unless occasioned by the wilful act of negligence on the part of the camp or its staff.

  19. Health and diet: We must be advised of any health problems or specific dietary requirements of participants at the time of booking. If a student is sick and needs medical attention, our Supervisor will help with making appointments etc. Please note that it is very unusual for a doctor to visit any centre and any trips made to the doctor, dentist or hospital will have to be paid for by the students.

  20. Visiting: Parents are only admitted to visit the camp upon our approval, during designated check-in and check-out days times. It is disruptive to the camper, other campers and the camp program when well-meaning parents “drop by” to visit their child.

  21. Our Conditions: Our conditions do not apply to partner schools or other organisations worked with. Each partner school /organisation has its own conditions.

  22. Promotional materials: Programme participants should be aware that they may appear in our promotional materials such as brochures, website or photos.

  23. Certificate re-issue: Fee of 70 Euros must be paid for Certificate re-issue

  24. Replacement of Lost, stolen or damaged id card or passport: A replacement fee of 150 Euros plus expenses is charged for a lost, stolen or damaged id card or passport.

  25. Personal Belongings: Although we will make any effort to help the players find what they may have lost, they are fully responsible for any personal belongings left behind.

TERMS OF BUSINESS when Leadership ACT acts as accelerator for IELS

Leadership ACT is the accelerator for IELS project and it is trading under its name as Leadership ACT.

Please read these Terms of Business carefully. By signing the enrolment form you acknowledge you have read and understood these Terms of Business and agree to be bound by same.

Leadership ACT reserves the right at its sole discretion to amend these Terms of Business for any reason and without notice. Such changes, if made, will include the date of the revision on the Terms of Business. Please ensure you are familiar with the revised Terms of Business before booking a programme with Leadership ACT.
Leadership ACT as accelerator for the IELS project.

Leadership ACT acts as a booking agent for the relevant supplier of any language course or programme that we sell. As an agent, Leadership ACT promotes and sells language programmes including accommodation and ancillary services offered by the language schools and language programme providers. Leadership ACT retains the right to accept, dismiss, decline or retain any student as a participant in the programme at any time before, during, or after the program for any reason whatsoever and without any liability for refund.

This agreement is legally binding once Leadership ACT has received a completed enrolment form from the student accompanied by the booking deposit and where written confirmation has been sent to the student.

Classes at our partner language schools run from Monday to Friday, except on public holidays. Classes can be between 45 and 60 minutes and the exact lesson length is according to the selected language school’s course details which can be found on the IELS website specific language programmes or agreed, prior to payment, by email .

The student will complete a level test either prior to arrival or on the first day, to determine their language level.
If a student is unable to attend the course they have reserved or if there are insufficient students to make a group, the school may offer an alternative course or private lessons. The number of lessons may be fewer than the group course booked.
Where accommodation is shown for one week, this means six nights from Sunday to Saturday, unless otherwise indicated. Please note the check-in and check-out times of the accommodation you have booked. Extra nights can be arranged according to availability and for an additional fee. There is normally a limit of three extra nights, after which an extra week price will be charged. Discounts cannot be given to students spending less than 6 nights in their accommodation. Please check the rules and regulations specific to the language school and accommodation that you have booked.

There is no such thing as a typical host family and there is no guarantee that the host family will have a student of the similar age of the participating student or if they do that that they will attend the same school. Host families are carefully chosen by our partner language schools and can be a married couple or single person, with or without children. Host families can offer either ‘Bed and Breakfast’ (B+B) half board (breakfast and dinner) or full board (breakfast, lunch and dinner) according to what is specified by the information provided by the selected language school. Please check the course details for further information. Specific dietary requirements (Coeliac, Lactose Intolerant, Vegetarian, Vegan etc) may be available by request and are subject to a supplement and must be indicated on the enrolment form. Please contact Tribe Study Abroad directly for further information.

Student Residences can vary in size and offer a combination of single, twin or triple rooms. Meals can be either bed and breakfast, half board or full board and where self-catering facilities are available, they will be specified in the course details.
Twin rooms or shared rooms imply two students of the same gender sharing a room, with two separate beds. Please note that seasonal surcharges may apply to certain types of accommodation.
Some accommodation may require the payment of a security deposit in advance which will be returned to you at the end of your stay, provided no damage has been done to the property.
Leadership ACT is not liable for any damage, loss or injury to you or your property nor your child or your child’s property when residing in the accommodation provided by your chosen Language School.
  • To make a booking, the client must provide Leadership ACT with a completed and signed enrolment form which is accompanied by a booking deposit. The booking deposit can be paid by bank transfer or cheque or using an online payment gateway.
  • Leadership ACT will inform the client in writing within 48 hours if their booking has been confirmed by the selected language provider.
  • The client will receive an invoice for the final balance which is due 4 weeks prior to departure.
  • Accommodation details will be confirmed to the client as soon as Leadership ACT receives the details from our partner language providers.
  • Travel details should be forwarded to Leadership ACT at least 2 weeks prior to departure.
  • Should your booking be declined by the Language School, Leadership ACT will refund you the deposit within 5 working days.
You are responsible for making your own travel arrangements. You should not finalise travel arrangements until your booking has been confirmed in writing by Leadership ACT and you have been advised to do so.

Some language programmes include return airport transfers, others can provide a transfer subject to a fee. Transfers should be pre-booked with Leadership ACT at least 2 weeks prior to departure.

Leadership ACT is not liable for any damage, loss or injury to you or your property, or if you are booking for your child who is a minor, your child or your child’s property, when travelling to or from the destination where your chosen Language School is located, or while in the city where your chosen Language Course is located, for the purpose of attending a Language Course you booked with Leadership ACT.
Leadership ACT relies on the information provided to Leadership ACT regarding the accommodation, courses and ancillary services. If you have a specific request, please consult with Leadership ACT prior to making a booking so that Leadership ACT can confirm your request with the chosen language provider and advise you accordingly.

Leadership ACT is not responsible for any mistakes or omissions in the information provided to Leadership ACT by the Language Schools and used by Leadership ACT in advertising and selling the language courses, accommodation and/or ancillary services offered by the Language Schools.

Payments should be made in Euro to Leadership ACT.
A deposit of €300 for courses in a language school and €500 for High School Abroad programmes is required for bookings confirmed more than 8 weeks before the course start date. The remainder of the fees is due no later than 4 weeks before the start of the course. The final balance will include a registration fee, the details of which will appear on your invoice. The registration fee will also appear on the website.
Leadership ACT reserves the right to cancel your booking in circumstances where the final balance is not paid 4 weeks prior to the course start date. The deposit is non-refundable, and the cancellation fees given below apply.
Seasonal surcharges may also apply to certain courses or types of accommodation. Please contact Leadership ACT for details.

Students may amend their booking at the discretion of Leadership ACT, provided changes are requested within 28 days of travel. Any changes will incur a charge of €75.

Leadership ACT is not responsible for disruptions to language programmes resulting from forces out of our control (Force Majure Event) including but not limited to: earthquakes, natural disasters, strikes, a breakout of war, epidemic, pandemic, invasion, terrorist attack, industrial action, civil commotion, riot or impossibility of the use of railways, shipping, aircraft, motor transport or other public or private transport.
Lessons lost as a result of the above causes will not be recovered or refunds given.
Bank transfer payments are accepted in Euros. Our bank details will be listed on your invoice. Please ensure that we receive the full amount required, free of any sender or intermediary bank charges.
We accept payment by Visa and MasterCard and a surcharge of 3% will apply.

We do not accept cheques.

Language Schools are closed on public holidays. Lessons, activities and excursions will not take place on public holidays. You are not entitled to a refund credit or any other form of compensation from Leadership ACT if there are any public holidays during your or your child’s chosen Language Course.
Lessons may be missed due to level testing and initiation activities on the first day of a course. In some schools, only the first lesson will be lost and in others, a large part of the day may be dedicated to welcome activities. Lessons may also be lost at the end of a course due to evaluation tests.
There will be no recuperation or refund of classes missed for the above reasons unless otherwise stated.
Information about activities and excursions offered at our partner language schools including ‘sample programmes’ should only be used as a guide and do not represent an accurate list of events. For further information about specific activities please contact the office.
If this agreement is cancelled by a student, the following provisions apply:
  • Cancellation must be made in writing to the Leadership ACT office. The day that notification is received in writing by the Leadership ACT office is the official cancellation day (“Cancellation date”) and the cancellation provisions laid out below will apply.
  • All cancellations incur a loss of deposit. In addition, the following charges apply and are payable to Leadership ACT by the student.
  • Cancellation up to working 84 days before the start of the course: loss of deposit only.
  • Cancellation between 83 and up to 56 working days before the start of the course: Deposit + 10% of the remaining cost of the course and accommodation.
  • Cancellation between 55 and 31 working days before the start of the course: Deposit + 25% of the remaining cost of the course and accommodation.
  • Cancellation between 30 and 15 working days before the start of the course: Deposit + 30% of the remaining cost of the course and accommodation.
  • Cancellation between 14 and 7 working days before the start of the course: Deposit + 50%
  • Cancellation between 6 and 1 working days before the start of the course: 100% of the remaining balance of the course and accommodation.
  • No refund shall be given after the day of departure or start of the course.
If a new booking is made in place of the cancelled course, Leadership ACT may, at their sole discretion, withdraw certain cancellation charges.
The Language Schools reserve the right to make changes to their Language Courses, Accommodation and Ancillary Services and to make changes to, or cancel, any confirmed booking. Leadership ACT will notify you in writing of any cancellation that we receive notification of. Leadership ACT is not responsible or liable for any loss, damage or additional expense that you may incur as a result of such cancellation by the language provider.
Students must have adequate health, civil liability and travel insurance while attending any of our programmes. Students are responsible for their own travel and medical insurance.
Students, and those accompanying students, are expected to behave in a courteous manner and to respect fellow students and staff at our schools. The illegal use of drugs, alcohol abuse and inconsiderate behaviour is considered unacceptable. Leadership ACT reserves the right to withhold courses and school accommodation from any student violating school regulations or generally behaving in an offensive manner towards others. Leadership ACT reserves the right to send home, without escort or refund, any participant violating the terms of this article. The return trip will be at the expense of the participant or their family.
If students feel they have genuine reason for complaint, they should mention this to the school abroad and to Leadership ACT as soon as possible. We will then respond to all reasonable complaints and we will do all we can to resolve any problems. We will not, unfortunately, be able to respond to complaints made to Leadership ACT after the student has finished their course, unless the school and Leadership ACT were notified of this complaint whilst the student was still attending the course and reasonable opportunity was given to the school and Leadership ACT to respond to this complaint whilst the student was still attending the course.

Leadership ACT will only collect and use your personal and non-personal information in accordance with the Privacy Statement.


These Terms of Business are governed by the laws of the Republic of Ireland and are subject to the exclusive jurisdiction of the Courts of the Republic of Ireland without prejudice to the right of Leadership ACT to take proceedings before any court of competent jurisdiction.

Leadership ACT will not have to compensate the consumer for any failure to comply with any of its obligations if the failure is occasioned by any cause beyond Leadership ACT’s reasonable control; nor shall Leadership ACT be responsible for any costs incurred by or on behalf of the student as a result of any such cause. Such causes shall include but shall not be limited to war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, unusually adverse weather conditions and infectious diseases. It is the responsibility of the student’s natural parents or guardians to obtain natural disaster and repatriation insurance to cover the expense of repatriation under this provision.

Leadership ACT By signing the enrolment form the client agrees to waive and release Tribe Study Abroad from any and all claims, damages and/or costs of whatever kind whether legal, equitable or otherwise, that they may have now or in the future that may arise out of or that are related in any way to my enrolment on a language programme or language course without limitation any lost, stolen or damaged property, financial or economic loss and or bodily injuries to myself or third parties. In no event shall Tribe Study Abroad be liable for indirect, consequential, special exemplary or punitive penalties of any nature arising out of related claims of breach of any terms of the Agreement, breach of warranty, express or implied or negligence. The client agrees to indemnify Tribe Study Abroad, its servants or agents from any and all claims resulting from the client’s breach of any provisions of this agreement or any act, omission, error or negligence by the client while participating in the programme.


In this Terms and Conditions:

When a client makes a reservation through Leadership ACT the contract is between Leadership ACT and the client.
‘The student’ or ‘client’ is the person or persons in whose name the booking is made or on whose behalf the booking is made.
‘Force Majeure’ shall mean any event outside the control of Leadership ACT which prevents the prompt performance of its obligations, including war and civil strife, etc.
‘Accommodation’ means the accommodation offered, organised and/or managed by the Language Schools or Language providers
‘Ancillary Services’ means any services offered by the Language Schools in connection with or ancillary to the Language Courses, including but not limited to, activities and excursions.
‘Balance’ means the outstanding amount of the price for the Confirmed Booking.

‘Cookie Policy’ means the Cookie Policy on the Website.

‘Deposit’ means €300 for bookings made with Leadership ACT.

‘Language Courses’ means the language courses offered, organised, managed and run by the Language Schools.

‘Language Programme’s means High School programmes/Homestay Immersion.

‘Language School’s mean the language schools advertised by Leadership ACT.
‘Privacy Statement’ means the Privacy Statement on the Leadership ACT in the IELS project Website.
‘Public Holidays’ means the public holidays in the city and country where each Language School is located.